Mode of Travel
Relevant Civil Rights Law
Air Travel
Air Carrier Access Act
Publicly-Operated Transportation, e.g., buses; subways
Title II of the Americans with Disabilities Act
Paratransit Services
Title II of the Americans with Disabilities Act
Amtrak
Title II of the Americans with Disabilities Act
Commuter Railroads
Title II of the Americans with Disabilities Act
Over-the-Road Buses, e.g., Greyhound; Peter Pan; Trailways
Title III of the Americans with Disabilities Act
Privately-Operated Vehicles, e.g., hotel shuttles; tour buses; cruise ships
Title III of the Americans with Disabilities Act
Taxicabs, Livery Services
Title III of the Americans with Disabilities Act
Complaints
Complaints Alleging Discriminatory Treatment Against Disabled Travelers Under The Air Carrier Access Act
http://airconsumer.ost.dot.gov/ACAAcomplaint.htm
Title II of the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973
Discrimination Complaint Form
www.ada.gov/t2cmpfrm.htm
How to File a Title III Complaint
www.ada.gov/t3compfm.htm
Prepared September 2008
